Frequently Asked Questions

Find answers to common queries here. If you need further assistance, don’t hesitate to reach out.

You can view our most up-to-date opening hours for Cotswolds Designer Outlet here.

Opening hours for individual stores are listed on their dedicated store pages. 

Visiting us by bus couldn’t be easier. The local Number 71 bus stops less than 500m from our entrance, offering a convenient option for regular public transport users.

To see the bus services times locally, please visit the Bustimes.org website

We also operate a weekend and bank holiday Shuttle Bus service, running between our site and Tewkesbury town centre, with stops at The Crescent outside Tewkesbury Abbey and the train station.

View our timetable and route map here

Yes, we offer over 1,000 free parking spaces, including 30 accessible bays, parent and child spaces, designated coach parking and 20 chargeable electric vehicle charging points.

For our busiest days, you can find our overflow car park located on Platinum Drive west of the Outlet towards Dobbies.

Families visiting us can enjoy both indoor and outdoor play areas, baby changing and feeding rooms.

Absolutely. Well behaved dogs on leads are very welcome. Many of our stores are dog friendly too, just look out for the signs. Assistance dogs are welcome throughout the outlet.

Stay tuned for news on our exclusive Cotswolds Designer Outlet gift cards coming soon.

We’d love to hear from you. Please contact us for more information on how to get involved.

Yes, we’re proud to support local talent. To learn more or get involved, please reach out to us at [email protected]

We value your input. Please email us at [email protected] with any feedback or concerns.