Assistant Manager

Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand we love. We offer something different from the norm, a sense of fun, an eye for practicality and plenty of style and quality. We are looking for a passionate individual to join the team, to help us grow and shape the exciting journey we are on.  

We are seeking a talented Assistant Store Manager to join our Cotswold Designer Outlet store. You will be operationally strong with accountability for the daily operations of the store. You will also support the team to be successful in their roles, driving sales, ensuring excellent customer service, and maintaining a well organised store environment.

Your key areas of focus:

• The Assistant Store Manager is responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor.
• Supervise all employees and oversee sales, merchandising, customer service and all operational functions in the absence of store management.
• To always implement a high level of customer service.
• To take responsibility for tasks designated by the manager and to be responsible for store keys.
• Maintaining standards in order to meet operational needs of the store.
• Handling customer inquiries professionally.
• Build and foster a positive work environment.
• Ability to assist in everyday retail operations.

What our Shoal needs:

• A self motivated and passionate individual with proven retail experience.
• Strong leadership skills with the ability to motivate a team effectively.
• Excellent communication skills to interact with customers, colleagues, and upper management.
• Proficiency in sales management to drive revenue growth.
• Strong administrative skills.
• Ability to sell products effectively and meet sales goals.
• A flair for merchandising and a passion for the Weird Fish brand.

What We Offer:  

• Opportunities for professional growth and skill development.  
• Ability to have input and impact in our organisation. 
• A collaborative and supportive team environment.  
• 28 days annual leave, inclusive of bank holidays. Annual leave entitlement increases with length of service increments. 
• Generous uniform allowance.
• 50% employee discount on full price items. 

If you are passionate about retail and have the skills and experience, we’re looking for, we’d love to hear from you!

How to apply:

To apply for this position, please send a copy of your CV to [email protected]