An effortlessly comfortable experience.
We’re committed to providing a welcoming experience for every guest. Explore our services and facilities designed to support your visit below. If you find yourself in need of assistance during your visit, our hospitable Guest Services team is on hand to ensure you have the most enjoyable experience with us.
Access without compromise.
We provide seamless step-free access, accessible changing rooms and premium parking bays for your comfort.
Communicating with clarity.
To support our guests with hearing impairments, hearing loop induction systems are available at key locations throughout.
Changing Places Facilities.
A fully equipped Changing Places toilet is available at Dobbies, offering advanced facilities for guests with additional needs.
A place of calm.
We proudly support the Hidden Disabilities Sunflower scheme, with many of our stores hosting quiet hours. These calm, considered periods create a serene environment for those who prefer a gentler shopping experience.
Located at Guest Services, we offer a quiet room for those in need of a place to retreat, plus a dedicated breast feeding room for parents seeking a comfortable and private space.
A friendly face.
Support dogs receive a warm welcome at Cotswolds Designer Outlet, with enhanced access for guide dogs and emotional support dogs.
If you find yourself in need of assistance during your visit, our hospitable Guest Services team is on hand to ensure you have the most enjoyable experience with us.
